Frequently Asked Questions
Everything you need to know about shopping with Scandivv
What are your standard shipping times?
We offer worldwide shipping. Orders are typically processed within 1-2 business days, with delivery taking 5-10 business days depending on your location.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Simply contact our support team to initiate a return label.
How can I track my order?
Once your order ships, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Do you offer a warranty on your products?
Yes, all Scandivv products come with a 12-month limited warranty against manufacturing defects to ensure the highest quality standards.
Can I change or cancel my order after it's placed?
To ensure fast delivery, we process orders quickly. Please contact us within 1 hour of placement if you need to make changes or cancellations.